Hertfordshire Care Awards
Winner 2024
Outstanding Achievement in Adult Disability or Mental Health Support
About us
Built on care.
Shaped by people.
For over 10 years, we have helped adults with mental health needs find stability, belonging and greater independence.
Our story
A family-run organisation with a clear purpose
Sleapcross House began with a belief that supported living should feel human: safe without being restrictive, professional without feeling clinical, and ambitious about what each person can achieve.
Today, our three homes support adults who may be stepping down from hospital, moving from another care setting or finding that isolated accommodation is not working for them. We offer a steady base, responsive support and the time to move forward at an individual pace.
We are proud to have achieved Excellent status under the PAMMS monitoring framework and to have won the 2024 Herts Care Award for Mental Health.
Recognised quality
High standards.
Independently recognised.
Our standards are reflected in independent quality monitoring, sector awards, professional membership and wider commitments to responsible practice. These recognitions sit alongside the everyday evidence that matters most: people feeling safe, respected and supported to progress.
2024 award winner
Outstanding Achievement in Adult Disability or Mental Health Support
Hertfordshire Care Awards
The Care Leadership Award
Finalist 2026
Recognition for leadership within Hertfordshire care services
PAMMS Intelligent Care
Excellent
Independent quality monitoring overall rating
HCPA
Gold Engagement Award
Recognition of active engagement with Hertfordshire Care Providers Association
HCPA
Member 2025/26
Member of Hertfordshire Care Providers Association
Cyber Essentials
Certified
Government-backed cyber security certification
Disability Confident
Committed
Committed to inclusive and accessible employment
SME Climate Hub
Committed 2025
Committed to practical climate action
What makes us different
We see the person, not a diagnosis.
Support begins with listening: what matters, what is working, what feels difficult and what a meaningful future looks like. Plans are made with the individual and change as confidence and circumstances change.
Discover our approach ↗Who we support
A stable step back into community life
Our homes are designed for adults with enduring mental health needs who benefit from low-level but consistent 24/7 onsite support.
- People stepping down from acute or long-stay mental health services
- People who have found isolated single-tenancy accommodation difficult
- People who benefit from shared living, structure and social connection
- People ready to strengthen daily-living skills and community confidence
Our commitments
What you can
expect from us.
Listen first
We involve people in decisions and communicate in ways that work for them.
Be dependable
Our teams provide steady, responsive support and follow through.
Encourage growth
We build on strengths and support positive, achievable steps.
Work together
Families, commissioners and health professionals are valued partners.
Our people